The Tata Consultancy Services has announced its strategic technology partnership with Marks and Spencer plc enabling the retailer to become a digital-first business. The TCS will be Marks and Spencer’s principal technology partner helping it to transform its customer experience.
Sharing his thoughts on the partnership, Steve Rowe, CEO in the Marks and Spencer, said, “This new partnership will bring the best of TCS capabilities to M&S. We will join our expertise to unlock the potential for technology to drive our digital-first transformation and accelerate growth of our business. Through our Technology Transformation Programme, our business will be faster, simpler and more focused on achieving a seamless customer experience.” Looking forward to the partnership, Rajesh Gopinathan, CEO and MD in the TCS, said, “Our long standing partnership with M&S has helped to build a strong contextual knowledge of their business. This is coupled with our deep domain expertise, positioning TCS to be the principal technology partner to M&S. TCS will help the customer adopt a digital-first mind-set to win new customers and create growth at accelerated pace. We look forward to working even more closely with M&S as they embark on this transformation of their business.”