MetLife has won the Outstanding Use of Digital Technology Award at the 18th CAPITAL Outstanding Enterprise Awards. The annual CAPITAL Outstanding Enterprise Awards, organized by CAPITAL Magazine, recognizes Hong Kong and Greater China enterprises for outstanding achievements in areas including customer experience, use of technology, marketing effectiveness as well as product and service innovation.
The award honours MetLife Hong Kong's leadership in embracing InsurTech to deliver on its commitment to making universal medical protection accessible to underserved groups. Using innovative technology, MetLife Hong Kong has made a pioneering move to extend the scope of its medical protection plan to include people living with diabetes, a traditionally underserved group. The company recently partnered with Health2Sync to provide InsurTech solutions for their customers to self-manage their health.
Lee Wood, Chief Executive Officer, MetLife Hong Kong, said, "We are honored to receive this award that recognizes our continuous efforts in technological innovation. As our customers' trusted advisor, MetLife Hong Kong is committed to providing greater value for our customers. This Outstanding Use of Digital Technology Award serves as a great motivator and endorsement of our persistence and success in driving product service and excellence through leveraging data insights and digital technology."
MetLife Inc. is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.