Tata Consultancy Services has announced the launch of TCS HOBS, a certified platform for digital enterprises that will enable customers to get to the market faster than usual and benefit from the “pay-as-you-use commercial model” on Microsoft Azure. Offered as both as Business-Process-as-a-Service and Software-as-a-Service on Azure, TCS HOBS leverages micro services, natural language processing, machine learning, and big-data to drive automation, customer and employee experiences. The platform will enable telecom and media enterprises to enhance business agility, accelerate go to market, optimize operational costs and improve customer experience.
Kamal Bhadada, President, Communication, Media and Information Services Business Group, TCS, said, “Developed by leveraging TCS’ deep domain, technology and IT expertise, TCS HOBS is a proven solution to accelerate digital transformation of communication service providers and help enable their vision of “zero touch” back office”. Bob De Haven, General Manager, Communication & Media, Microsoft Corporation added, “The speed at which global business moves makes it critical for customer solutions to be as efficient and seamless as possible. We are excited to have TCS HOBS’ solution on Microsoft Azure to help more digital enterprises optimize operational costs and enhance the customer experience.”